Frequently Asked Questions

Do You Ship Worldwide?
Yes, of course we do.

When Can I Expect To Receive My Order?
If items are available in the USA warehouse, they will be shipped from USA, if not, they will be shipped from the Holy Land warehouse.

Handling:
1-2 Business days if the item or items are in stock.
Delivery:
If shipping from our Holy Land Warehouse:

Standard: 45-60 Business Days
Expedited: 7-14 Business Days

If Shipping from our USA Warehouse, we offer the following:

UPS 2nd Day Air®
UPS 3 Day Select®
UPS® Ground
UPS® Standard
USPS First-Class Package
USPS Priority Mail
USPS Priority Mail Express.

Is The Cost of Shipping Included in The Price?
We have prepared some deals where you can get free shipping, but generally the cost of shipping will be added to your order depending on its weight and your shipping address.

What are the deals in which one can get free shipping?
Currently we offer Free Shipping on any Olive Wood purchase over $80.

How Do I Track My Order?
Our staff will be happy to provide you with a tracking number to track your parcel. Please Contact us for your tracking number.

What Payment Methods Are Accepted?
We accept PayPal Visa and MasterCard on our website.

Do you do refunds or exchanges?
Yes we do. Please refer to our refund policy.

Do you offer Wholesale prices?
Yes we do. Please Contact us for more information.